| Terms and Conditions: |
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| Initial Consultation and Proposal |
- Based on your direct inquiry, a recommendation from an existing client or a professional referral,
we provide a free initial consultation.
- In special situations, initial consultations may be provided at our prevailing standard rate (based on our
judgment). These fees are typically credited against purchase of services.
- Proposals are valid for thirty days from date of offer.
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| Commencement of Work. |
- Your Proposal of Services must be signed to indicate acceptance of design, materials and pricing.
- A 50% non-refundable deposit is required to commence purchase of materials and initiation of any
subcontracted work, fabrication of contracted work, and/or installation services.
- Any project scheduled for more than 30 days from date of proposal to date of projected installation will
require a 100% non-refundable deposit against materials and a 33% deposit against labor.
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| Installation of work and conclusion of project |
- All work spaces for installation must be accessible, clean, and safe.
- All outstanding balances are payable in full on the day of installation, No Exceptions!
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| Warrantee |
| Warrantee on Work |
- All work is warranted to be performed and completed in a timely manner and to commercial standards.
- Work is warranted to be free of visual and mechanical defect.
- Special conditions may apply based on difficult to handle materials or challenging installation requirements.
They will be detailed in Proposal of Services.
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| Warrantee on Materials |
- Materials are warranted to maintain appearance and function for a period of three years given the following:
- Proper and professional cleaning and maintenance
- No abuse or misuse
- Materials are selected, acquired, manufactured, and installed as recommended by our design and
installation team (we do not warrantee non-compliant materials and installation)
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We take great pride in our work and know that over 85% of our business is the result of referral and
repeat customers. We will take every reasonable measure to assure that you are delighted with our work. |
All service is provided “at will” and we reserve the right not to accept a client.
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